A power bank rental station is worth it for a hotel when guests spend long stretches away from their room: in the lobby, at breakfast, at the bar, in meetings or out for the day. The hotel provides a visible spot and a power outlet, guests serve themselves with a contactless card, and the hotel shares in the rental revenue, with the commercial setup defined in each proposal.
In short
- The station fits best where guests move around the property and need their phone while it charges.
- The hotel provides space and power. Staff do not lend chargers, handle phones or take payments.
- Guests pay at the station, and the hotel shares in the rental revenue. Stations can carry the hotel's branding.
- The right answer depends on your guest profile, your common areas and how much time guests spend on site.
Which hotels get the most from a power bank station?
Hotels where guests are out of their room for hours get the most from a phone charging station. That includes city hotels with a busy lobby and bar, resorts where guests spend the day in common areas, conference hotels where delegates move between rooms, and properties with a restaurant, spa or lounge that guests use without going back upstairs.
In all of these, the phone is the guest's boarding pass, map, wallet and camera. When it runs low, the guest either goes back to the room, looks for a socket or asks at reception. A power bank station lets them keep going with the phone in hand. For a wider look at the options, see how a hotel can offer phone charging to guests.
What does the hotel gain?
Three things, in plain terms:
- A guest service that runs on its own. Guests tap a contactless card, Apple Pay or Google Pay, take a charged power bank and return it at any station. No app, no registration, nothing to scan.
- Less work at the front desk. Reception no longer lends cables, charges phones behind the counter or keeps track of who has which charger.
- A share of the rental revenue. Guests pay for the time they use the power bank, and the hotel shares in that revenue. The station screens can also carry sponsor advertising.
Guests who keep a working phone tend to stay in your bar, restaurant and common areas instead of heading back to the room to charge. We cover that link between a charged phone and time spent on site in power bank rental for venues.
What does the hotel need to provide?
A visible spot for guests and a power outlet at each station. Stations are installed indoors or under cover, with a permanent power connection, in places your team chooses with us: reception, the lobby, the lounge bar, the breakfast room, the entrance to the spa or conference area.
There are two station formats. A compact counter station with 12 power bank slots sits on a bar, a counter or its own stand. A floor-standing tower with a large screen and 48 slots suits lobbies and busy walkways. On a larger property, several stations work better than one: guests pick up a power bank near where they are and return it near where they are going.
What does it cost the hotel?
The commercial setup, including installation, maintenance and support, is defined in each proposal, and the hotel shares in the rental revenue. There is no public price list for venues, because the right setup depends on the number of rooms, the layout and how guests use the property. How a revenue-share power bank rental works explains the model step by step.
How does the guest experience compare with lending chargers?
A charger lent at reception keeps the guest next to a socket, and the cable often leaves with the guest. A power bank is a portable charger that travels with the guest, with its own cables built in: USB-C and Lightning for iPhone. Each power bank gives up to 1.5 charges, depending on the phone, with fast charging at up to 20 W through either cable.
The price is shown on the station screen before the guest confirms, together with the daily maximum and the hold. When the guest taps, a temporary hold is placed on the card, not a charge. On return, only the rental time is charged and the rest of the hold is released. Guests can read the details on rent a power bank and charges, holds and returns.
What about lost power banks and guest questions?
If a power bank is not returned within the period shown on the station screen at the start of the rental, the replacement cost shown there is charged and the power bank is the guest's to keep. Reception does not have to chase anyone.
Guests with a question use Help on the station screen, email or WhatsApp. If a guest pays and no power bank comes out, the order is cancelled and refunded automatically. Issues are handled with MasBattery support, as set out in your proposal, in Spanish and English.
Is it safe to have in a hotel?
Stations and power banks are CE marked, meet the UN38.3 transport standard and are registered with Spain's RII-AEE electronics register. Stations are monitored remotely. For the full checklist your operations team can use, read are shared power banks safe?.
How can a hotel decide if it fits?
Ask these five questions:
- Do guests spend several hours a day in common areas or away from the room?
- Does reception regularly lend chargers or charge phones for guests?
- Is there a visible spot with a power outlet in the lobby, bar or other covered common areas?
- Would guests benefit from returning the power bank somewhere other than where they took it?
- Would you like the stations to carry your hotel's branding?
If the answer to most of them is yes, a power bank station is likely to be a good fit. If guests mainly charge in their rooms and rarely use common areas, the case is weaker, and we will tell you so.
How does a hotel get started?
Send us the number of rooms, where you would like the stations and a contact person at the hotel. We reply within one working day. MasBattery has had stations at a water park and a theme park on the Costa Blanca since August 2026.
Read more about power bank rental for hotels, or request a proposal for your hotel.