EN
ES
Why a dead phone is a revenue problem for your venue, and how to turn it into a revenue line
Picture a guest at hour six of a long day at your venue. Their phone is at 3%. From that moment, three things happen, and all of them cost you money.
They stop paying. Most of what they would have spent in the back half of the day runs through that phone, whether it is a contactless tap, your app, a digital menu, or ride photos. A dead phone is a closed wallet.
They stop posting. Every photo and story a guest shares is free reach for your venue. A phone at 3% gets locked for emergencies, and your venue drops out of the feed it would otherwise be in.
Then they leave. A guest who cannot navigate, cannot find their group, and cannot capture the day tends to call it earlier than they meant to. Shorter visits mean lower spend per head, the one number every operator watches.
None of this shows up on a report as “lost to dead phones.” It hides inside spend per visitor, dwell time, and review scores. That is exactly why it goes unsolved. It is a real cost that never gets a line of its own.
Offering charging is easy. Earning from it is the part most venues miss
Phone charging is not new. Plenty of venues already do something about it: a few cables behind the bar, a locker, or a machine in the corner. The part almost everyone misses is the economics.
When charging is treated as a cost or a courtesy, it stays a line of expense or a shrug, and never becomes a line of income. The venues that get this right treat charging as a service that earns, with a share of every rental flowing back to the venue, plus advertising income on the station screens.
The reason most venues do not run that themselves is not the hardware. The hardware is the easy part. The work is everything around it: Spanish import and compliance, payment pre-authorisation, refunds and reconciliation, bilingual on-site support, deployment logistics, and keeping charged banks where the crowd actually is.
What MasBattery does differently
We help with all of that, and we are built for the venues that need it most.
A share of every rental comes back to the venue, and the station screens can carry sponsor advertising. The terms are set out in your proposal.
Built for big, all-day venues. Stations are installed indoors or under cover, so the electronics stay shaded and the power bank is what travels with your guest, across theme parks, resorts and large attractions where a wall socket is a long walk away and a carry-and-return power bank is worth the most.
Run on the ground, not by an app alone. Stations are monitored remotely and rebalanced through the day so charged banks are where the crowd is. On-site and WhatsApp support runs in Spanish and English, and the exact scope of installation, maintenance and support is set out in your proposal.
Compliant the way operations and insurance teams need. CE-certified, UN38.3-compliant for transport, and RII-AEE registered in Spain. Guests tap a card, Apple Pay, or Google Pay, take a charged bank, and return it to any station. No app, no signup.
It is built to be a yes that is easy to give: stations can be added, moved, or removed on short notice, and the season ends with a review, so starting is genuinely low risk.
Where it fits first
It works best where guests stay all day and the venue is large enough that a dead phone genuinely changes behaviour: theme parks and water parks, hotels and resorts, bars and clubs, and festivals. All-day venues need all-day power, and the further a guest is from a wall socket, the more a carry-and-return power bank is worth to them and to you.
If you run a venue like that, the honest next step is a short conversation. We look at your footfall and your layout, propose stations spread across the venue for one season with a review date, and look at the numbers together.
That is a 15-minute call. If a dead phone is quietly costing you spend, reach, and dwell time, it is worth the 15 minutes to see what closing that gap looks like, and what your share of it could be. Curious how it works for your guests? See how renting a power bank works.
Talk to us: [email protected]. Based in the Comunitat Valenciana, working with venues internationally. We reply within one working day.